Info : My ISP

Casema + chainsawI have a cablemodem supplied by Casema. With incredible topspeeds of almost 2.5K (Source: Consumerdesk) and pingtimes of just below 300 ms on good days it's the best ISP one could wish for.

Just try to play a on-line game (like XPilot) with 300 ms. You press <shoot>, you wait 0.3 seconds, you actually shoot. That doesn't seem much, but this doubles your reactiontime.

Just look at this :

PING ( 56 data bytes
64 bytes from icmp_seq=0 ttl=255 time=129.2 ms
64 bytes from icmp_seq=1 ttl=255 time=480.0 ms
64 bytes from icmp_seq=3 ttl=255 time=140.0 ms
64 bytes from icmp_seq=4 ttl=255 time=240.3 ms
64 bytes from icmp_seq=5 ttl=255 time=1300.0 ms
64 bytes from icmp_seq=6 ttl=255 time=480.0 ms
64 bytes from icmp_seq=7 ttl=255 time=1040.3 ms
64 bytes from icmp_seq=8 ttl=255 time=170.0 ms
64 bytes from icmp_seq=10 ttl=255 time=130.0 ms
64 bytes from icmp_seq=13 ttl=255 time=630.0 ms
64 bytes from icmp_seq=14 ttl=255 time=550.0 ms
64 bytes from icmp_seq=15 ttl=255 time=310.0 ms
64 bytes from icmp_seq=16 ttl=255 time=430.0 ms
64 bytes from icmp_seq=17 ttl=255 time=730.0 ms
64 bytes from icmp_seq=18 ttl=255 time=400.0 ms
64 bytes from icmp_seq=19 ttl=255 time=220.0 ms

--- ping statistics ---
20 packets transmitted, 16 packets received, 20% packet loss
round-trip min/avg/max = 129.2/461.2/1300.0 ms

But wait that isn't all!
There is more, I haven't mentioned the fabulous helpdesk.
According to WIGG (Wanadoo Internet Users Group) they have only answered about 25% of their e-mails.
Though I personally have sent about 15 and got 2 replies. Maybe I should be nicer in my e-mails to them. I really really try to be as nice as possible, but it's hard...

And now of course the reason why I still have them as my ISP.
They are the only one who offer flat-fee Internet, meaning I only have to pay once a month a constant amount. No matter how much I am on-line (a lot :-). They still ask € 27,05 a month, but I only have to pay them 3/4 of that because of their lousy performance. HA!

Unfortunately they claim they are now good enough to ask for € 27,05 again. True, speed has gone up a little. I can actually get 3.0Kb/s now, but every day the connection is lost at least 5 times. Extremely annoying.

So I send them this e-mail Dutch... No repsonse.
  // -->